THE PROJECT
THE SIMPLIFIED PROJECTS LANGUAGE
FROM CHAOS TO VALUE GENERATION
MATURITY MODEL
DEPARTMENTAL
LEARN IN A PRACTICAL WAY WHAT A VALUE MANAGEMENT OFFICE IS, THE CHALLENGES OF ITS IMPLEMENTATION AND THE BENEFITS FOR YOUR ORGANIZATION
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WHAT IS A DEPARTMENTAL MATURITY MODEL?
The Departmental Maturity Model - MMD is a benchmarking tool, designed so that you can design and analyze the future of your area/department, instead of focusing on techniques that do not make sense to your reality, the MMD focuses on the path , indicating step by step how your company should evolve. Finally, it is a tool for building improvement plans and cultural transformations.
This publication demonstrates the study, development and application of a Departmental Maturity Model, based on the main trends in the Enterprise Service Management and Information Technology Service Management markets, with the premise of encouraging the digital transformation of organizations from a perspective of the experience of the user.
The book provides a tool to help organizational departments in their evolution and alignment with the business, based on established techniques such as the Balanced Scorecard.
There are 5 typical maturity levels found in organizational departments: chaotic, reactive, proactive, service and value-added, each facing challenges in terms of people, process and product, with different visions and business perspectives.
THE MATURITY LEVELS 🇧🇷
PEOPLE 🇧🇷
PROCESSES 🇧🇷
PRODUCT 🇧🇷
WHY LEARN ABOUT VMO?
This tool offers a tested and established analysis with more than 100 companies on how the reality of their departmental areas is, and offers a concise action plan of what the next step should be sought in order to deliver more value to the customer, working the pillars of people, processes and products on strategic perspectives directly linked to the day-to-day of your team.
TOPICS COVERED
The book brings a literary review on the themes of strategic management and organizational maturity, demonstrating how the subject connects to entities such as project and service offices, and with good practices in service management and innovation. From this analysis-the book exemplifies:
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What factors should be taken into account when building your maturity baseline;
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How People, Processes and Product should be balanced in strategy deployment;
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How the Financial, Customer, Internal Processes, External Processes and Learning and Growth perspectives impact the unfolding of your strategy;
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How does the typical maturation of companies take place;
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How to Analyze Your Departmental Maturity Model;
PERSPECTIVE
FINANCIAL
HOW THE AREA OR DEPARTMENT IS ABLE TO GENERATE FINANCIAL RESULTS FOR THE BUSINESS, HOW PEOPLE, PROCESSES AND PRODUCTS HELP THE AREA TO GENERATE REVENUE, WHETHER IT IS A CORE AREA OR A SUPPORT AREA.
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Rafael da Costa:
"Most companies find themselves lost in departmental silos that keep their teams from collaborating, excessive processes and technologies disconnected from the people who use them create a chasm between the work that needs to be done and the customers that need to be addressed. A Departmental Maturity Model provides insight into the business environment and indicates the next evolutionary step needed to break down departmental silos.”
SUPPORT MATERIAL
🇧🇷 Read posts and articles about Organizational Maturity
🇧🇷 Download the MMD Template
🇧🇷 get the book
🇧🇷 Learn from our training
